3PA Best Practices

Lightspeed 3PA requests are sent to the dealership’s own system for fulfillment. This means that API requests are in contention with the dealership system. There is a possibility that your request could slow down the dealership while your request is handled. We suggest the following best practices to help ensure the dealership and API users have the best possible experience.

Avoid using 3PA for real-time lookups. For example, we suggest pulling customer records into your own database for lookup instead of using 3PA to constantly lookup/request a single customers information.
Schedule historical loads and large requests during the dealership’s off-hours.
Utilize TOP/SKIP/ORDERBY to page through the results of your request.
Limit your requests with TOP to return 500 records or less per page.
Limit your requests to no more than 200 requests per minute.
Avoid using 3PA for real-time lookups. For example, we suggest pulling customer records into your own database for lookup instead of using 3PA to constantly lookup/request a single customers information.
Schedule historical loads and large requests during the dealership’s off-hours.
Utilize TOP/SKIP/ORDERBY to page through the results of your request.
Limit your requests with TOP to return 500 records or less per page.
Limit your requests to no more than 200 requests per minute.

Enabling API for Lightspeed Dealer Curl Test Example